Last updated: November 8, 2026

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, join a ladder, or contact us for support.

Account Information: Name, email address, and password when you register.
Profile Information: Optional details like phone number and skill level.
Phone Number: Optional. It is never shown on your public profile, in rankings or on any page search engines can see. By default only players you have an accepted match with can see it; you can choose to also show it to members of your ladders, and you can delete it any time by clearing the field. Players you block never see it.
Match Data: Scores and results you report through our platform.
Messages and Photos: Messages you send in match chat, and photos, match notes or a bio you choose to add.
Location (mobile app): Optional. With your permission, and only while you use the app, we use your location to show ladders and courts near you. We don't track you in the background or share your location.
Contacts (mobile app): Optional. When you invite friends, only the people you pick are sent to us, so we can email them your invitation. We never upload your address book.
Account Identifiers: The ID we give your account, used to run your account, link your matches and purchases to you, and keep you signed in.
Usage Analytics (mobile app): Records of actions you take in the app, such as signing in, joining a ladder, sending a challenge or reporting a score, linked to your account so we can understand which features are used and improve them. They don't include the content of your messages, and we don't use them for advertising.
Device and Diagnostics (mobile app): A push token so we can send the notifications you turn on, and crash reports (through our error-reporting provider, Sentry) so we can fix problems.
Payment Information: Processed securely through Stripe; we don't store card details.
In-App Purchases: Purchases made in our mobile app are processed by Apple (App Store) or Google (Google Play). We receive a record of the purchase (the product, date and a transaction ID) to unlock what you bought and handle refunds; we never receive your card details.

2. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our services
Process transactions and send related information
Understand how the app is used so we can improve it
Send you technical notices and support messages
Respond to your comments and questions

3. Information Sharing

We do not sell your personal information, show ads or use it for advertising. We may share information:

With other players in your ladder (name, rank, match results)
With service providers who assist in our operations (for example email delivery, payments, analytics and crash reporting), only to provide our service
To comply with legal obligations

4. Data Security

We implement appropriate security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure.

5. Deleting Your Account

You can delete your account at any time on the website or in the app. See Delete your account for the steps and for what is deleted and what is kept.

6. Contact Us

If you have questions about this Privacy Policy, please contact us at [email protected].